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Excellent business communication skills are especially important
for information management professionals, particularly records
managers, who have to communicate a complex idea: how an effective
program can help the organization be better prepared for
litigation, and do it in a way that is persuasive in order to win
records program support and budget. "Six Key Communication Skills
for Records and Information Managers" explores those skills that
enable records and information to have a better chance of advancing
their programs and their careers. Following an introduction from
the author, this book will focus on six key communication skills:
be brief, be clear, be receptive, be strategic, be credible and be
persuasive. Honing these skills will enable readers to more
effectively obtain support for strategic programs, communicate more
effectively with senior management, IT personnel and staff, and
master key forms of business communication including written,
verbal and formal presentations. The final chapter will highlight
one of the most practical applications of applying the skills for
records and information managers: the business case. Based on real
events, the business cases spotlighted involve executives who
persuaded organizations to adopt new programs. These case histories
bring to life many of the six keys to effective communication.
Tracing how the Carnegie International came to be, this text examines the philosophy of those who founded it, the first exhibitions - the art, the artists, and the public reception - and what the early International meant to the world of art and to the development of the Carnegie Museum.
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